Self-exclusion is an effective way to bring it under control before it's too late. If a gambler feels they are developing a gambling problem or think they are already struggling with one, they can use the self-exclusion tool. Once activated, Bet365 locks them out of their account for a specified period.

There are several reasons why bet365 accounts can be restricted, including matched betting, unreasonable betting behaviour, GamStop (self-exclusion), and exploitation of bonuses.